Edition 2020

Photo description: Gloomy picture of a keyboard, bank card and hand, suggesting cybercrime.

What about cyber crime?

In 2019, 13 percent of people aged 15 and over indicated they had been victims of one or more cyber crimes. Hacking, fraud when buying or selling online and cyber bullying are the most common forms of cyber crime. A small proportion of the victims reported the crime in question to the police.

Cyberbullying4.2%Hacking5.5%Online shopping fraud4.6%Identity fraud0.5%
What about cybercrime?of the Dutch population fall victim to cybercrime

Cyber crime is crime involving digital forms of identity fraud, fraud when buying or selling online, hacking and cyber bullying (slander, stalking, blackmail and threats of violence committed online). This information comes from the Safety Monitor, a survey among 135 thousand Dutch people aged 15 years and over about, among other things, being a victim of common crime.

Hacking, online shopping fraud and cyber bullying

A total of 13 percent had experienced cyber crime in the past year. Hacking was most common, mentioned by 5.5 percent of all respondents in the Safety Monitor. Fraud when buying or selling online is second with 4.6 percent, and 4.2 percent of respondents experienced some form of cyber bullying, such as stalking or threats. In 2019, cyber bullying was the only form of cyber crime in which there were more repeat victims (2.7 percent) than one-off victims (1.5 percent).

Increased cyber crime

The share of victims of cyber crime in 2019 was higher than in 2017 and 2012, when it was 11 and 12 percent, respectively. With respect to identity fraud, the victim percentage was 0.4 percent in 2017 and 0.5 percent in 2019; for fraud when buying or selling online, it was 3.9 and 4.6 percent, respectively; for hacking 4.9 and 5.5 percent, and for cyber bullying 3.1 and 4.2 percent.

Cyber crime victims1) (% of population aged 15 yrs and over)
Category Cyber crime total Identity fraud Online shopping fraud Hacking Cyberbullying
2012 12.1 1.5 2.9 6.0 3.1
2013 12.6 1.3 3.3 6.2 3.3
2014 11.2 0.8 3.5 5.2 3.1
2015 11.1 0.6 3.5 5.1 3.2
2016 10.7 0.4 3.4 4.9 3.2
2017 11.0 0.4 3.9 4.9 3.1
2018 . . . . .
2019 13.0 0.5 4.6 5.5 4.2
1)No measurement took place in 2018.

More young people, more men

Men reported being victims of cyber crime slightly more often than women (13.7 percent vs. 12.3 percent). For almost all forms of cyber crime, men were just as likely as or more likely than women to be victims; only in the case of stalking, a form of cyber bullying, do women report being victims slightly more often than is the case with men.

Young people tend to be victims of cyber crime more often than older people. For young people between the ages of 15 and 24, this was 17.6 percent while for people aged 65 and over, this was 7.2 percent. Members of the youngest age group were most often the victim of cyber bullying (7.9 percent).

Cyber crime victimisation rate, 2019 (% of victims)
type cybercrime 15 to 24 yrs 25 to 44 yrs 45 to 64 yrs 65 yrs and over
Cyber crime total 17.6 15.6 12.4 7.2
. . . .
Identity fraud 0.2 0.5 0.7 0.4
Online shopping fraud 5.7 6.5 4.4 1.5
Hacking 6.2 6.4 5.3 4.1
Cyber bullying 7.9 4.3 3.8 2.1

One in 12 go to the police

In approximately 1 in 8 (13 percent) of all cases of identity fraud, fraud when buying or selling online, hacking and cyber bullying combined in 2019, the police was notified. More than 1 in 12 cases (8 percent) were reported to the police. The reporting of cyber crime has not changed substantially in recent years.

Reporting of cyber crime (in % of committed crimes)
2019 2017 2012
Notified the police 12.8 13.1 12.7
Reported to the police 8.2 8.0 7.1
of which: . . .
Reported via official police report 3.8 4.4 4.4
Reported online 4.4 3.6 2.7

The questions


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. figure is unknown, insufficiently reliable or confidential
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Concept & image editing

Irene van Kuik


Anne Blaak

Janneke Hendriks

Richard Jollie

Hendrik Zuidhoek


Ronald van der Bie

Kees Groenenboom

Annelie Hakkenes-Tuinman

Michel van Kooten

Sidney Vergouw

Paul de Winden

Elma Wobma

Karolien van Wijk

Gert Jan Wijma


Gabriëlle de Vet

Frans Dinnissen

Final editing

Annelie Hakkenes-Tuinman

We thank all other colleagues who have contributed to this edition of The Netherlands in Numbers.